... a company grows when you recognize individuals for what they bring to your organization, and then managing each individual properly. The intangible may be an upbeat personality and can-do attitude which is INNATE and can't be taught. Foster their talent, care for their needs and surprise, the individuals will work harder for you which translates into GROWTH & HIGHER PROFIT for your company. To do anything else, i.e. firing without prior warning? You are just an idiot employer.
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